Activating Your PMI Device on Verizon

⚠ Before you activate, please read!

This is an IoT device — not a cell phone. It does not operate on normal cell phone, smartphone, or broadband plans. It connects only on a Machine-to-Machine (M2M) / IoT plan.

3 Things You Must Get Right

1

Ask Verizon for an unrestricted M2M / IoT plan by name

It must allow mobile-terminated (MT) connections — this is the only plan type that will activate the device. No other plan will work.

2

Confirm your account supports M2M / IoT before the line is added

It isn't enabled on every account — your Verizon account manager can turn it on if needed.

3

Activate through your Verizon Business account manager

Find them in your My Business Account. New account? Tell Verizon up front you need M2M/IoT for an IoT device. Don't use retail or consumer channels.

PMI devices are NOT supported by the following plans:

  • Fixed Wireless Access (FWA)
  • Mobile Broadband
  • Smartphone / consumer plans
  • Cat M1 / LTE-M or NB-IoT plans
Have These Ready

Activation Details

Provide these to Verizon when you set up the line.

Provide these to Verizon
  • Static IPYes
  • Device S/Nprinted on the product info card
  • Modem IMEIprinted on the product info card
  • SIM ICCIDprinted on the product info card
These values are printed on the product info card included in the box with your unit. Can't locate the card? Contact tech support at 1-800-296-4120 or support@powermonitors.com.
Send back to PMI

IMPORTANT! Once you receive the information back from your Verizon rep, please provide us with the:

IP Address
APN

By email at support@powermonitors.com or by calling 1-800-296-4120.

We will then verify the units are working and ensure you are connected before they ship. Please let us know if you have any questions or concerns.

*PMI will hold your unit for up to 5 business days to confirm the cellular connection is working as intended before shipping. If we do not hear back within this timeframe, your device will be shipped without activation.

If you prefer to have your unit shipped sooner without activation, please let us know.

Issues? Please reach out to our tech support group at 1-800-296-4120.